Banking Services - Call First - Bank by Phone

Call First is our Voice Banking System that may be accessed anytime from anywhere with local and toll free numbers available. Here our customers can check Real Time account balances, transfer funds between accounts, check account history and receive account history by fax. This service is protected with a user id and password.

 

• Mountain Home Customers: (870) 424-3900. When traveling outside the Mountain Home area: 1-800-355-2202 (toll free)
• Flippin Customers: (870) 453-3900.  When traveling outside the Flippin area: 1-800-355-2202 (toll free)
• Pocahontas Customers: (870) 892-1903. When traveling outside the Pocahontas area: 1-877-992-1903 (toll free)
• Jonesboro Customers: (870)935-8402. When traveling outside the Jonesboro area: 1-800-355-2202 (toll free)

 

Click here to download the E-Banking Solutions brochure

 

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Frequently Asked Questions:

 

What can I do through Call First?

 24/7 Access to the following information

• Account Information
• Funds Transfers
• Branch Hours and Locations
• ATM Locations

Additional Features:

• Automatic Enrollment with the opening of a checking or savings account.  Access is available the very next day!
• Log into Call First with any primary checking or savings account number
• Real Time system allows you to check pending transactions and up-to-date balance information on all of your accounts
• Receive account summaries by fax which allows a free-to-customer fax sent to them at any place at any time
• Search for Transactions

Transaction History Options to choose from:

• Most recent withdrawal transactions
• Most recent deposit transactions
• Most recent ATM transactions
• Inquire about a specific transaction

 

How do I access Call First?

 

• Call the telephone number for Call First
• Take the option for Account Information and Funds Transfer
• Choose what type of account you are going to log in with
• If you choose to log in with a checking account, enter your checking account number without the leading zero’s.  If you choose to log in with a savings account, enter your savings account number without the leading zero’s.
• If this is the first time you have logged into Call First, it will ask you for the last 4 digits of your SSN.  Once you have successfully logged into Call First, you will be prompted to create a Security Code.  This code will be used to enter Call First later on as opposed to the last 4 digits of your SSN.